Hi Marley Web App

Web App Features

• Manually lock out a customer
• Inbound Voice Memo
• Multi-Party Texting
• Unlock Users
• User Titles
• Redaction

📊 Insights

• My Org Insights
• My Team Insights
• Troubleshooting My Org Insights
• Standard Data Reporting

Hi Marley Connect

• Hi Marley Connect: Your Guide to the Browser Extension
• Deployment Overview for IT Teams
• Deploying Hi Marley Connect Using SCCM (System Center Configuration Manager)
• Whitelist URL's for Phone Numbers to be Matched by Hi Marley Connect
• Deploying Hi Marley Connect Using JamF Pro (MacOS Only)
• Deploying Hi Marley Connect Using Google Admin Console

Coaching

• Message Intelligence
• Coaching Bundle Introduction
• Message Sentiment Scores
• Conversation Sentiment Scores

Settings

Marley Outreach

• Opt In & Opt Out workflow for Outreach campaigns
• Preparing your Outreach Message
• Create and Send an Outreach Notification
• Viewing and Reporting on Outreach Messages
• Outreach Dashboard