Web App Features
- How to use All Inbox filters
- Sorting and Filtering Cases
- Opt In & Opt Out workflow for Outreach campaigns
- Manually lock out a customer
- Inbound Voice Memo
- Multi-Party Texting
- Unlock Users
- Preparing your Outreach Message
- User Titles
- Create and Send an Outreach Notification
- Viewing and Reporting on Outreach Messages
- Outreach Dashboard
- Redaction
- Live Typing
- Transcripts
- Audit Log (Open Beta)
- Marley Survey