Creating cases on the go allows insurance professionals to efficiently handle claims in any setting—whether in the office or in the field. For executive buyers, this capability means faster turnaround times, improved accuracy, and reduced operational delays, ultimately enhancing customer satisfaction.
How to Create a Case
Tap the Create Case button:
Located in the top right corner of the Hi Marley Mobile app, tap Pencil icon to the right of the Hi Marley logo.
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Enter Insured Contact Information:
Input the customer's name, phone number, or email address to create the case. Choose the relevant case type designated for your organization and fill in the necessary claim details and tap Done to submit.