Hi Marley has committed to a strategic partnership with Sapiens to streamline communication and collaboration throughout the claims process.
Table of Contents
If you interested in implementing any integrations with the Sapiens platform please contact your Hi Marley Customer Success Manager or email us at hello@himarley.com
Overview
Feature Breakdown
- Cut down on administrative actions between systems with single-click Hi Marley case creation from CoreSuite and auto-assignment of adjusters to Hi Marley cases based on associated claim owners in Sapiens.
- Ensure adherence to compliance standards with opt-in status and Hi Marley mobile verification highlighted in CoreSuite.
- Improve adjuster response times and eliminate phone tag through automated Hi Marley messages triggered by specific actions in Sapiens during the claim process.
- Enhance internal collaboration with real-time Hi Marley messages grouped by case and date in the CoreSuite notes section.
- Record all aspects of the Hi Marley conversation in CoreSuite, including auto-downloaded media files and uploaded PDF transcript upon synchronized claim closure for maximum audit transparency.