Sapiens Workers Comp Coresuite Integration

Hi Marley has committed to a strategic partnership with Sapiens to streamline communication and collaboration throughout the claims process.

Table of Contents

• Sapiens Workers Comp CoreSuite Integration Package
  • Feature Breakdown
  • Product Screenshots

If you interested in implementing any integrations with the Sapiens platform please contact your Hi Marley Customer Success Manager or email us at [e-mail]

Overview

Feature Breakdown

• Cut down on administrative actions between systems with single-click Hi Marley case creation from CoreSuite and auto-assignment of adjusters to Hi Marley cases based on associated claim owners in Sapiens.
• Ensure adherence to compliance standards with opt-in status and Hi Marley mobile verification highlighted in CoreSuite.
• Improve adjuster response times and eliminate phone tag through automated Hi Marley messages triggered by specific actions in Sapiens during the claim process.
• Enhance internal collaboration with real-time Hi Marley messages grouped by case and date in the CoreSuite notes section.
• Record all aspects of the Hi Marley conversation in CoreSuite, including auto-downloaded media files and uploaded PDF transcript upon synchronized claim closure for maximum audit transparency.

Product Screenshots

Workers Comp Claim feature auto-mobile number verification and single click case creation when the Hi Marley logo appears.

Hi Marley messages automatically populate in the specific Claim File note under the SMS type. 

Messages are recorded in 'real-time' and sectioned into a daily SMS file note.