Estimated release date: February 11th, 2022
Bug fixes
Chat details fix
Previously if you were editing the details of a case in the Chats view and received a new message, the edits you made to that case would be deleted. This has been resolved and inbound messages should no longer effect those edits.
Temporary removal of secondary operator management via API
Management of secondary operators has been temporarily removed in order to address some errors reported by customers.