Whitelist Hi Marley 3rd Party cookies

Hi Marley relies on browser cookies to authenticate users who sign in with Single Sign-On (SS0). Some organizations might block the use of these browser cookies by default, which can block users from signing into Hi Marley. Some users will be able to adjust these settings for themselves and others will need to rely on their IT team to adjust these settings for their team. Here are the steps for both of those possibilities: 

Allowing cookies at an individual level

1) Hit the three vertical dots in the upper right of your Chrome browser and click Settings
2) Navigate to "Privacy and Security" and click "Cookies and Other Site Data"

3) Scroll down to "Sites that can always use cookies", click "Add" and add "[*.]marley.ai" there. Make sure to also check the box for "Including third-party cookies". If you need to access Hi Marley's UAT organization, you should also add "[*.]uat.marley.ai".

Allow cookies at an organization level (for IT teams)

1. Login to your MDM vendor of choice (InTune, JAMF, etc.)
2. Go to the Devices-> Configuration profiles section in your MDM.
3. Create new Configuration Profile that configures settings for Chrome.
4. For the "CookiesAllowedForUrls" flag, configure bypasses for the following URLs:
   1. https://chat.marley.ai
   2. https://chat.uat.marley.ai
5. Push the new configuration profile to any machines that regularly access Hi Marley.

For teams who use Windows:

1. Login to your Windows MDM solution (MEM, InTune)
2. Select Devices → Windows → Configuration Profiles
3. Create a new configuration profile.
        a. Name the new config profile whatever you prefer.
4. In Platforms, select Windows 10 and later.
5. In Profile type, select Settings Catalog (preview).
6. In the Configuration Settings page, select Add Settings.
7. In the search box, search for Chrome. You can now select from and configure a multitude of settings as detailed in the examples below.
8. Configure the "CookiesAllowedForUrls" setting for the following URLs:
   1. https://chat.marley.ai
   2. https://chat.uat.marley.ai
9. Click Next.
10. Select any applicable Included groups and Excluded groups, and respective Filters.
11. Click Next.
12. Select any applicable Scope tags.
13. Click Next → Create.

For teams who use Mac:

1. Create a new configuration profile in your JAMF Pro Server
        a. Name the new config profile whatever you prefer.
2. Configure the "Application & Custom Settings" Payload.
3. Click "Upload"
4. Use "com.google.Chrome" as the preference domain.

5. Upload the following plist: 
    

   <?xml version="1.0" encoding="UTF-8"?>

   <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

   <plist version="1.0">
   

        <dict>
             

   <key>CookiesAllowedForUrls</key>
                  

   <array>
                       

   <string>*,[*.]marley.ai</string>
                  

   </array>
        

   </dict>
   

   </plist>

6. Push out the configuration profiles to any endpoints that access Hi Marley regularly through Google Chrome.